Terms and conditions of use

Your terms and conditions of use


The conferment of data is optional;the eventual missing data and consensus to their treatment / communication will lead to the impossibility for the company to perform the order request. 

Under Article. 13 of Law 675/96 has the right to access their data asking for the correction, integration and, in extreme cases, the deletion or suspension.


The customer has the right to return goods within 7 days of receiving, on the condition that the products are in whole package and sealed. Defective products must be reported to the Customer Services within 3 days of Delivery Time by sending an e-mail to the address [email protected].



 Since the working of each item is entirely artisan, ensuring the uniqueness of the piece, the ordered item may differ slightly from that shown in photo. 


The prices listed in the catalog, published in the pages of this site, invalidate all previous.

The prices indicated are “IVA” included,if not otherwise specified,and free of postage.Such prices are guaranteed, except for the foreign currencies that are indicative, and to be considered at moment of purchase.

All the updates related to prices or new versions of products, promotions, news will be published by updating the previous or by entering new on this website www.gliamicidipierrot.com


All returns must be authorized by Customer Service by sending a request to [email protected].The shipping costs are charged to the customer.In any case, the goods must be returned complete with original packaging and in perfect condition;otherwise, it will not apply no warranty and the return will not be accepted.If these conditions are respected,Customer Service proceed then to reaccredit or the eventual replacement of the defective material.“Gli amici di Pierrot”  is not in any way responsible for any kind of direct or indirect damage resulting from an indiscriminate use of the goods.All products are guaranteed.



Orders are accepted 24 hours at 24, filling the order form. We do not accept phone orders. 

When ordering, please specify all data request by the form.


To pay online by credit card (Visa, Mastercard, CartaSi, American Express, Diners)we use the Paypal service leader in the world for secure payment by credit card.

For payments by bank transfer Gliamicidipierrot.com will send the goods on reception of the credit of the transfer.