Money Back guarantee

Money back guarantee


Shopping on our site are subject to the discipline of D.lgs n.185 of 22/05/1999, dictated in the matter of distance contracts in cases where the delivery of goods takes place at home  buyer ‘s, because those purchases are perfected outside the commercial places,. The importance of the above legislation is embodied in the forecast for the purchaser of the right of withdraw

Who is covered by the right of withdrawal?

The legislation provides that the right of withdrawal be exercised only by individuals (consumers)acting for purposes that are unrelated to their commercial activity.The right of withdrawal, therefore, can not be exercised by legal persons and individuals acting for purposes related to a commercial activity. Remain excluded from the right of withdrawal also purchases made by retailers or persons who in any way purchase for resale to third parties.

What is?

the consumer has the right to cancel the contract within 10 working days from receipt of goods, returning the goods    to the seller,who will reimburse the price of goods returned.

How is the right of withdrawal?

Before contacting Customer Services at gliamicidipierrot.com, It is appropriate to have the following documents and information:

*in case of partial withdrawal, the item number


*bank account details on which to obtain the transfer

*At this point you can contact Customer Service gliamicidipierrot.com that will inform you of the proposed procedure to open the practice of withdrawal simultaneously giving the authorization for the return of the components.


The procedure is summarized below:


Send, also by email at [email protected], a statement signed  containing declaration of the intention to exercise the right of withdrawal, indicating all required data:

*your order number and customer code, which products should be subject to withdrawal (identified with the product code) and the bank account details.